Learn the common SMB tech stack layers Learn
Most local businesses run some combination of: POS (Square, Clover, Toast), accounting (QuickBooks, Wave, Xero), CRM (HubSpot free, Salesforce Essentials, Zoho), email marketing (Mailchimp, Constant Contact), scheduling (Calendly, Acuity), and a website (Shopify, Squarespace, WordPress). Knowing what each layer does and who the major players are is table stakes.